The success formula - What makes teams thrive (or fail)
January 4, 2026
In our work with financial advisors over the years, we've watched teams that should succeed fall apart, and teams that looked shaky on paper become powerhouses. Want to know the difference? It's rarely about structure or credentials. It's about execution.
Let's explore what separates great teams from struggling ones.
The Four Pillars of Team Success
Shared Vision and Clear Purpose
Successful teams can articulate why they exist and where they're headed. We're not talking about generic mission statements; we mean genuine agreement on what matters. Are you building to sell? Growing to serve a specific community? Creating a family legacy? These aren't small questions, and unclear answers create friction when tough decisions arise.
Here's a test: Ask each team member independently where they see the practice in five years. If you get wildly different answers, you don't have a shared vision, you have people heading in different directions who happen to share office space.
Systematic Communication
Poor communication kills more teams than any other factor. We've seen partnerships dissolve because nobody established how decisions get made. We've watched clients fire teams because one advisor told them something contradicting what another said the week before.
Great teams create communication systems: regular team meetings with clear agendas, shared client notes everyone actually uses, and protocols for who tells clients what. It sounds basic, but most teams operate on hope rather than system.
Strong Leadership
Someone needs to make final calls, especially when consensus isn't possible. That doesn't mean being dictatorial, the best team leaders we've coached are collaborative. But they understand that decisions delayed are decisions that damage.
Leadership also means having difficult conversations when performance lags or behavior problems emerge. Avoiding these discussions doesn't make problems disappear, it makes them fester.
Continuous Learning and Adaptation
Markets change. Regulations evolve. Client needs shift. Teams that thrive aren't just technically competent today; they're committed to staying competent tomorrow. They invest in training, encourage innovation, and actually learn from mistakes rather than just moving past them.
Warning Signs of Struggling Teams
Just as important as knowing what works is recognizing what doesn't. Here are red flags to watch for:
- Vision Confusion: Team members can't articulate shared goals or give conflicting answers about priorities.
- Communication Breakdowns: Clients hear different stories from different team members, or internal conflicts simmer without resolution.
- Leadership Vacuum: Decisions get postponed indefinitely, or the same arguments replay without resolution.
- Resistance to Change: The response to new ideas is always 'we've never done it that way' or 'that won't work here.'
The Path Forward
Team success isn't about perfection; it's about consistent attention to fundamentals. The teams we see thriving aren't necessarily the ones with the most talent or the best credentials. They're the ones who take vision seriously, communicate systematically, lead effectively, and commit to continuous improvement.
Which of these four pillars needs the most attention in your practice right now?